This position is responsible for providing Technical Account Management to key Systems customers, high level technical support to Systems Regional and Project teams, and mentoring and training other Technical Account Specialists.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Promote and position Aristocrat Technologies, Inc. as a world-class manufacturing, sales, and service organization.
The Help Desk Analyst tracks and resolves technical & application issues, communicating with end users to provide excellent Information Technology support.Detailed DescriptionJOB RESPONSIBILITIES:Respond to telephone calls, email and personnel requests for technical & application support.Document, track and monitor problems to ensure a timely resolution.Review, analyze and modify programming ...
The Help Desk Analyst tracks and resolves technical & application issues, communicating with end users to provide excellent Information Technology support.
Respond to telephone calls, email and personnel requests for technical & application support.
Document, track and monitor problems to ensure a timely resolution.
Review, analyze and ...
2 years of experience providing database management, IT maintenance and support, software application troubleshooting, and helpdesk support....
Aug 27 - United States
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