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    1. Genesys Lead Systems Administrator

       One of our clients is looking to hire a FT employees to provide support to Genesys Enterprise Edition Cloud-based solution for Unified Communication Platform. Monitors Sales and Customer contact center technology, including systems, applications, routing, and network traffic. Overall responsibility for first level support, incident management, capacity planning and management, system ...

    2. Help Desk Analyst

      The Help Desk Analyst tracks and resolves technical & application issues, communicating with end users to provide excellent Information Technology support. Detailed Description JOB RESPONSIBILITIES: Respond to telephone calls, email and personnel requests for technical & application support. Document, track and monitor problems to ensure a timely resolution. Review, analyze and ...

    3. Senior Systems Engineer

      JOB SUMMARY: The Senior Systems Engineer designs and implements computer systems, software, and networks. Key function will be in monitoring the performance of systems, problem identification, and application of best practices in a complex server environment to support the scalability and sustainability of all IT Systems. The right individual for this role will be a motivated and energetic ...