This position is responsible for functioning as a liaison between the support and engineering teams as well as the customer. Provide operational support/direction reflecting customer use of KCMS systems.
Leverage industry knowledge to identify Product and Service GAP’s within Konami Gaming’s Products and Customer Service Deliverables resulting in submitted product enhancement requests. Lead Level-2 Solution Group team to resolve/correct issues identified by Level-I support.
This ...
Join Konami as a Technical Lead
Konami Gaming Inc is a leading innovator of slot machines and casino management systems for the global gaming market. KONAMI’s focus is to deliver the highest and most enjoyable experiences possible from front line to R&D, Sales, Marketing and service. Our tagline, Born from fun™, is more than an advertising slogan, it is a mantra that demands an exceptional way of thinking and dedication.
Joining Konami Gaming Inc means:
• An enriching career path
• ...
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